Dr Saniflo Saniflo Macerator Repair Refurbishment Fixing Service
Doctor Saniflo was set up to reduce the number of Saniflo units being thrown away as we are an environmentally conscious company. We were finding that most plumbers (not ourselves) were being hired to fix a Saniflo Macerator they would simply say it is broken or the motor is gone to the customer and you need a new one when really all it would need was a new part to get the unit going again.
Due to the unpleasant nature inside the unit they did not want to get involved in repairing the unit, the plumber would then charge for a new unit plus his labour time then off he went, the customer would have the outlay of a new Saniflo and have a spare unit which could have been fixed quite easily.
If you would like to use our service please go to the prices page for full instructions.
Submit your review
I'm extremely grateful to Steven and Rachel at Dr Saniflo for their help and advice as I tried to get my Sanipro XR back in operation. They replied to all my emails promptly and provided detailed answers including step-by-step guides to all of my questions. They never left me hanging! The spare parts service provided by Dr Saniflo is also highly reliable and very quick.
Just all round great website that I would highly recommend to anyone dealing with macerator pump issues.
Thank-You so much for your kind review Sanjay, and glad we could identify the problem, even though it meant you needed a new machine I'm glad you got in contact so you did not waste too much time trying to fix a machine that had just worn out. Good Luck with your new machine, and remember to descale every 6 months.
Huge thanks to all at Dr Saniflo. I have been able to get my Saniflo up and running again thanks to their replacement parts, help and advice. It's definitely worth having a go at repairing an expensive unit yourself, rather than replacing it or trying to find someone else to do it, which is also very costly. I am a 58 year old woman with no plumbing or electrical qualifications and if I can do it so can you! I will be making a donation to help keep this support free for others.
Thank-you so much Fran, so glad to have helped you to help yourself. We'll make a plumber out of you yet! You did an excellent job 😉 any more problems just drop us an email and we'll do our best to help. Stay Safe!
Paul here from Australia. My Sanitop now works like new despite being 25 years old! Bought parts from Doctor Saniflo who were very helpful. Bought new rubber membrane, clip, capacitor and micro-switch. Parts installed relatively easily - Dr Saniflo directed me to a guide. Saved heaps compared with buying a new Sanitop and don't want to buy into the throw-away culture; really satisfied to fix my Sanitop myself; did my research and found Doctor Saniflo to be the best source of quality parts at a reasonable price, even for older Sanitop models with hard to source parts.